NOTE: THINGS TO KEEP IN MIND FOR YOUR SESSIONS:
 

1.      KEEP YOUR LOG INFORMATION PRIVATE

2.      ENSURE SESSIONS ARE NOT DISTURBED BY FAMILY OR FRIENDS

3.      MAKE SURE THERE ARE NO DISTRACTIONS OR NOISES OR PEOPLE AROUND DURING THE SESSION.

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1. Report all drug and alcohol use to your counselor. Failure to report substance use could result in termination of services.

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2. All prescription drugs prescribed by a doctor to a client must be reported to the counselor immediately; clients must bring all medications to the following session. 

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3. Attend all group, individual, and family sessions.

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4. Be on time for all group, individual, and family sessions.

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5. Work on your issues. Complete all assignments. Failure to do so could result in program extension.

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6. If a client misses any group, individual, and family sessions, they must make them up before completing the program.

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7. If a client misses attending three weeks of group and individual sessions, the client is considered for unsuccessful discharge at that time. Clients can reschedule during the same week as their original appointment to avoid behavioral non-compliance contracts and avoid unsuccessful discharge. Due to the flexibility, this program offers, missing sessions are not an option without justifiable reasons with proof in writing. Therefore, if a client misses a week of class, the client is placed on a non-compliance behavioral contract. The second missed week client’s probation officer is contacted, and the client is placed on another non-compliance behavioral contract. Suppose the client misses the third week of class. In that case, the client is placed on another non-compliance behavioral contract, probation is contacted, and the client is staffed for possible unsuccessful discharge at that time.

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8. If a client relapses and is forthcoming about their relapse, their program is considered for a higher level of care (residential treatment) or program enhancement - the client must inform their probation office within 24 hours. If the client fails to report a relapse, the counselor will intervene and inform the probation officer of the client’s relapse.

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9. If a client has a second relapse, the client’s probation officer will be contacted by the counselor. The client will be staffed (treatment team) and considered for a higher level of care (residential treatment).

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10. If a client needs to cancel or reschedule an appointment, the client must provide the counselor notice as follows:

     1-hour sessions require a 24-hour notice

      If notice is not provided client will be given a no-show and is responsible for covering the group

      and individual sessions missed at the same rate as their regular session. The client must pay

      payments for missed appointments must be paid for before the start of the next scheduled

      appointment. Ark Alliance Recovery, LLC will accept payments for missed appointments taken

      over the phone or in person.

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11. If a client is going to be late for scheduled group and individual sessions, they are given a 15-minute grace period.

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       If the client has not arrived within the grace period or does not attend, the client is given a no-

       show and is responsible for covering the missed session at a $25 cost. Group and individual

       sessions are mandatory to complete their IOP/SOP program.

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12. If a client does not attend a session (group or individual) for 14 consecutive days, the client will be automatically unsuccessfully discharged from their IOP/SOP Program.

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13. Clients must attend their group and individual sessions as scheduled - No Exceptions.

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14. If a client has accumulated four non-compliance of any kind during their program/episode of care, the client will be staffed (treatment team) and considered for unsuccessful discharge.

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16. IOP/SOP clients must attend groups as scheduled by Ark Alliance Recovery, LLC.

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17. Client should not use any alcohol-based hand sanitizer before any session. 

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18. Ark Alliance Recovery, LLC reserve the right to perform random drug screens as a standard procedure. The client agrees to comply with random drug screens provided by Ark Alliance Recovery, LLC as a requirement of their program. If a client does not comply or refuses to take the drug screen when requested, the client will be staffed (treatment team) and considered for termination of their services for non-compliance with program guidelines.

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19. Clients are responsible for their belongings, possession, and documents during attendance of group, individual, and family sessions and assessments. Counselor, staff, and Ark Alliance Recovery, LLC renders all responsibility for the client’s possession and accepts no liability for any loss. The client should ensure that they have all their possessions/belongings/documents before leaving Ark Alliance Recovery, LLC offices.

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20. If you cause destruction and damage to company property, clients can financially replace items broken or damaged. The cost can either be paid upfront or added to their program cost, at the counselor’s discretion. These costs must be paid before the client can complete their program/services with Ark Alliance Recovery, LLC. The client will sign an agreement on this fact.

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21. The use of profanity is prohibited on the property.

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22. Verbal or physical abuse (to self or others, being rude, racial remarks, or threats of any kind) is not tolerated and can result in immediate termination of services.

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23. Disrespecting or flirting with staff members will not be tolerated and can result in immediate termination of services (including asking for their cell/home phone number, physical/verbal sexual gestures, sexist remarks, or sexual remarks about them, their body, or their attire).

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24. Do not ask personal questions of staff members (where you live, the car you drive, do you have a family, etc.) as your purpose for treatment is to get treatment. Please focus on the successful completion of your program goals and objectives.

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25. No texting or talking on the cell phone during class unless related to the class discussion.

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26. If you email us please give us up to 24 hours to respond.

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27. Do not drive during a session.

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28. No sleeping during a session.

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Dress Code:

1. Hats turned backward, sagging pants, etc., are prohibited. Clients will be asked to correct their attire or be sent home and given a no-show.

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2. Clothing that is revealing but not limited to low-cut blouses, miniskirts, rear cheek revealing shorts, etc., is prohibited.

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Ark Alliance Recovery, LLC reserve the right to amend these conditions without notification.

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